10 Values Our Customer Support Team Live By

10 Values Our Customer Support Team Live By

Why should you read another random article on what Support does? You already know what Support does. Plus, you don’t use Support; it usually means something is wrong. On top of that, there’s documentation, DevNet, blog posts, and online training, just to name a few. It’s easy to find Kentico-related answers yourself. Right?

By Tomas Vykydal in Happy Holidays
·6 min read
How Do Digital Touchpoints Influence Your Customer’s Journey?

How Do Digital Touchpoints Influence Your Customer’s Journey?

Making and sustaining a good first impression has always been important when it comes to growing your customer base. However, with adopting new digital channels, such as smart device apps, social media profiles, and chatbots, it might be quite a challenge to pin down how consumers nowadays interact with brands.

By Zaneta Styblova in Marketing
·4 min read
Moving to Content as a Service with Kentico Kontent

Moving to Content as a Service with Kentico Kontent

It's been a big year for Kentico. Both our products have made significant changes and steps towards the future, and we are always looking to improve. Today, we're excited to share some more improvements. Unveiling Kentico Kontent, our new brand for Kentico Cloud and a step towards its future in CaaS.

By Petr Palas in Cloud
·3 min read
Why Customers Are Hooked on Personalized Experiences

Why Customers Are Hooked on Personalized Experiences

71% of consumers are frustrated by an impersonal shopping experience and 93% of companies report greater success in converting leads into customers when they personalize their marketing. Research shows that delivering personalized content tailored to your customer’s specific interests increases impulse purchases, total spend, and repeat custom, and has been proven to boost brand loyalty, too!

By Yvette Hastings in Marketing
·6 min read
A Fresh Coat of Paint for Kentico Cloud's Interface

A Fresh Coat of Paint for Kentico Cloud's Interface

In the coming days, Kentico Cloud will be rolling out some long overdue changes in the app's interface. A fresh coat of paint, if you will. So what kind of changes have been made, and why? Read on…

By Amy Strada in Cloud
·1 min read
Accelerate Your Agency with a Digital Experience Platform

Accelerate Your Agency with a Digital Experience Platform

In the world of online experience creation, client demands continue to grow. And rightly so. They know what a competitive market it is out there, and they know they need to be delivering the best customer experience they can if they want that competitive advantage. But how can you as an extension of their in-house marketing team help?

By Yvette Hastings in DXP
·3 min read
A Technology Company with a Culture That Spans over 15 Years

A Technology Company with a Culture That Spans over 15 Years

Technology moves fast. To stay ahead of the curve, companies that live and breathe it must learn to adapt both products and services, and their internal organizations. That’s what we’ve found at Kentico, and to keep pace on an organization front, we have always put culture at the heart of our business. Read on to find out more about life at Kentico.

By Gabriela Jakabova in Happy Holidays
·2 min read
Why Digital Experiences Should Be at the Center of Your Marketing

Why Digital Experiences Should Be at the Center of Your Marketing

In a world where customer experience will soon overtake price and product as a key differentiator, the customer is more empowered than ever before. Delivering the personalized customer experienceㅡa timely stream of ever-relevant and ever-consistent messages across all channels and devicesㅡis no longer considered exceptional, but essential.

By Yvette Hastings in DXP
·5 min read
How to Encourage Visitors to Share Actionable Data with You

How to Encourage Visitors to Share Actionable Data with You

We all know that personal data is crucial for true customer nurturing. When we harness actionable insights from our customer, we do so with the intent to strengthen our relationship with them by delivering truly relevant and unique experiences. But how can you encourage visitors to share actionable data in the first place?

By Yvette Hastings in Marketing
·7 min read
New Gartner Research Positions Kentico as a Challenger in the Magic Quadrant for Web Content Management 2019

New Gartner Research Positions Kentico as a Challenger in the Magic Quadrant for Web Content Management 2019

We did it again! Gartner named us a Magic Quadrant Challenger. For four years running, we have been recognized by Gartner as a Challenger in the Magic Quadrant for Web Content Management based on our ability to execute and completeness of vision.

By Petr Palas in Kentico
·2 min read
7 Reasons for Choosing a Digital Experience Platform

7 Reasons for Choosing a Digital Experience Platform

47% of consumers will go to Amazon if a brand they’re shopping with doesn’t provide relevant product suggestions. Does that mean we’re all in competition with Amazon? Pretty much. Your customer has expectations of Amazon levels, and if you’re falling short, it’s over, but the digital experience platform (DXP) is here to help.

By Yvette Hastings in DXP
·7 min read

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