Success looks like a 69.7% increase in file downloads and 23.5% more sessions, results our May Site of the Month 2026 winner, City of Melville, achieved after upgrading to Xperience by Kentico. Get to know the winners and discover how they're all using Xperience by Kentico to eliminate operational and customer journey friction, create compelling digital experiences, and dominate their markets.
May 2026 Site of the Month
Key Takeaways
- KeyPoint Credit Union, WSECU, City of Melville, and TeamLogicIT all made the leap to Xperience by Kentico, shedding legacy systems and outdated technology.
- Whether migrating from WordPress and Ingeniux or upgrading from Kentico 13, these organizations eliminated technical debt and streamlined operations across finance, government, IT, and associations.
- The results speak for themselves: a 69.7% surge in file downloads, 92% improved WCAG compliance, and 350+ franchise sites operating seamlessly on a single platform.
- AI-powered conversational experiences and structured content capabilities cut editor workload while TeamLogicIT achieved unified control across 350+ franchise locations with maintained local autonomy.
- Multi-brand consolidation and enhanced customer engagement became reality, proving that a modern platform delivers competitive advantage across any industry.
- Replatforming to Xperience by Kentico transforms how organizations operate and compete in their markets.
KeyPoint Credit Union, a California-based credit union with over $2 billion in assets and 52,000 members, needed a powerful digital banking solution. For their third site redesign, KeyPoint partnered with ZAG Interactive to upgrade from Kentico Xperience 13 to Xperience by Kentico and position the site as a true digital branch. Built with intuitive navigation, optimized conversion pathways, and member engagement tracking, the redesigned credit union website now delivers measurable ROI and demonstrates the power of strategic digital banking solutions.
Project highlights
- Redesign and upgrade from Kentico Xperience 13 to Xperience by Kentico
- KP chatbot integration for real-time member support
- ZAG Interactive's custom rates tool, calculators, and events tool
- Comparative rate widget for product discovery
- Custom blog with tagging
- ADA conformance, usability testing, SEO, and custom analytics
What makes this site a winner
KeyPoint's digital banking site has all the qualities of a great digital branch. Features like the KP AI chatbot and the rate comparison widget make it easy for members to evaluate financial products before applying. The educational content hub gives the site depth beyond transactions, while the loan calculator suite and member events tool round out a conversion-optimized experience that covers every step of the member journey.
Sector: Banking, Investment & Insurance
Implemented by: ZAG Interactive
City of Melville.
The City of Melville is a local government authority in Western Australia, delivering a wide range of community services, facilities, and programs to residents, businesses, and visitors. Facing an end-of-support CMS that posed mounting security risks and couldn't support a large, distributed content team, the city partnered with ALYKA to redesign and upgrade to Xperience by Kentico SaaS, prioritizing enterprise security, content governance, web accessibility, and citizen self-service capabilities from the ground up.
Project highlights
- Redesign and upgrade to Xperience by Kentico SaaS
- Content Hub with structured workspace model organized by department and function
- OKTA SSO for secure internal authentication
- GA4 and Google Tag Manager
- 18.1% increase in users, 23.5% increase in sessions post-launch, and 69.7% increase in file downloads
- WCAG 2.2 compliance increased from 80% to 92% at launch
What makes this site a winner
City of Melville's digital government site earns its place for the comprehensive range of online services it delivers to residents. Dog registration, permit applications, invoice and fine payment processing, issue reporting; all municipal services are available online, intuitively organized, and streamlined for fast completion. The responsive design is visually engaging, with animated elements that enhance user experience and encourage exploration. The jump from 80% to 92% WCAG 2.2 accessibility compliance at launch demonstrates a council committed to digital inclusion, and the post-launch increases in user engagement and sessions prove it works.
Sector: Government/Municipal
Implemented by: ALYKA Pty Ltd
TeamLogicIT.com.
TeamLogic IT is one of North America's largest managed IT services franchise networks, with more than 350 locally owned and operated locations across the United States, Puerto Rico, and Canada. Franchise Services, Inc. (FSI) partnered with BizStream to upgrade from Kentico Xperience 13 to Xperience by Kentico and rebuild their enterprise digital platform to support a complex multi-location franchise model, including a dedicated careers recruitment site and franchise opportunity portal, while empowering each franchise location with meaningful control over localized content without requiring extensive developer support.
Project highlights
- Upgrade from Kentico Xperience 13 to Xperience by Kentico
- Multi-site and multichannel architecture supporting 350+ franchise locations, a dedicated careers site, and a franchise opportunity site
- Content Hub enabling national content to flow down to all franchise location sites
- Custom page inheritance system via Page Builder for franchisee-level content control
- Taxonomies for structured, filterable content across 350+ local sites
- UserWay for accessibility tools and live page translation (French and Spanish)
- HubSpot, GA4, Google Maps, Cookiebot, and third-party job posting integration
- Customer reviews and appointment scheduling integrations
What makes this site a winner
TeamLogicIT.com demonstrates multichannel excellence at scale. The franchise network manages 350+ location-based websites, each with localized pages, service offerings, and resource libraries, all powered by a single centralized platform. Content automatically distributes to every franchise location, while local editors maintain autonomy and can publish with minimal developer assistance. Built-in translation capabilities deliver live page localization into French and Spanish, extending the franchise network's global reach and market presence.
Sector: IT
Implemented by: BizStream
Washington State Employees Credit Union.
Washington State Employees Credit Union (WSECU) partnered with BlueModus to migrate from a legacy Ingeniux CMS to Xperience by Kentico SaaS, eliminating years of accumulated technical debt and empowering their marketing team with marketing autonomy and independence from developer dependency for routine content updates. The CMS migration project paired a strategic website redesign (optimizing navigation, homepage hero, and core content components) with a comprehensive migration of WSECU's sophisticated financial services content model, delivering a modern digital banking experience.
Project highlights
- Migration from Ingeniux CMS to Xperience by Kentico SaaS
- Kentico Migration Toolkit for automated content migration
- Custom content types for articles, events, resources, branch and ATM locations, team members, and financial products
- Macro system for live rate display and content reuse across the site
- Salesforce Marketing Cloud for marketing automation and member communications
- Live mortgage rate APIs and custom financial calculators
- Glia Chat, Google Maps Autocomplete, GA4, and Google Tag Manager
What makes this site a winner
WSECU's digital banking site features a clean, reassuring visual approach: exactly the right tone for a credit union. Live mortgage rate tools, custom financial calculators, an educational financial blog with resources, and FAQ content optimized for SEO and GEO check every box for a modern digital branch. Complete with features for streamlined member communication, WSECU goes above and beyond to enhance the digital banking experience for their community.
Sector: Banking, Investment & Insurance
Implemented by: BlueModus
CPA BC Professional Development Portal.
E-Cubed Media Synthesis upgraded the CPA BC Professional Development Portal from Kentico Xperience 13 to Xperience by Kentico, transforming it into a comprehensive destination for accounting professionals to browse, register for, and purchase professional development courses and continuing education events. The member portal operates independently from the main CPA BC website, which was previously recognized as Site of the Month in August 2025, with the dedicated purpose of serving the continuing education and professional development needs of British Columbia's accounting community through an intuitive member-only content model built for accessibility and user engagement.
Project highlights
- Upgrade from Kentico Xperience 13 to Xperience by Kentico
- Member-only gated content with role-based access
- Course catalog browsable by topic, with event cards displaying CPD credits clearly
- Online course purchasing
- IMIS integration for membership management
- Azure AI Search for content discovery across a deep course library
- OneTrustfor cookie consent management
What makes this site a winner
The CPA BC PD Portal effectively helps professionals find exactly what they need. The course catalog is well-organized by topic, with event cards that display CPD credit counts at a glance. Registration is designed to take minimal effort. Features like the IMIS integration keeps membership data and course access in sync, while Azure AI Search makes a deep content library easy to navigate. With its own content model, governance, and member access logic, it's a compelling example of what a professional membership portal looks like on Xperience by Kentico.
Sector: Associations
Implemented by: E-Cubed Media Synthesis Inc
National Corporate Housing.
National Corporate Housing provides enterprise corporate relocation and furnished housing solutions to leading clients, including U.S. government agencies such as the Department of Homeland Security, the Department of Justice, and the Department of State. BlueModus redesigned and re-platformed NCH's digital platform on Xperience by Kentico SaaS, supporting a strategic shift away from property search and listing models toward a consultative, relationship-driven sales approach powered by AI-driven conversational technology at the center of the customer engagement transformation.
Project highlights
- Redesign and re-platform on Xperience by Kentico SaaS
- Azure OpenAI and Azure Cognitive Search powering an AI-assisted conversational experience
- Custom AI ranking and query logic managed directly through the Xperience by Kentico admin
- Salesforce integration for enterprise lead pipeline management
- Data Warehouse and Paycor enterprise data integrations
- Structured content model and reusable Page Builder components for editorial independence
What makes this site a winner
National Corporate Housing's site achieves their goal of guiding enterprise clients towards housing solutions with intention. The AI-powered conversational experience is a standout feature, and it's governed through Xperience by Kentico. Content is organized intuitively by vertical and location, case studies with cost estimates give prospects the proof points they need to make a decision, and the Salesforce integration routes qualified leads directly into the pipeline. This site works as hard as the business it represents.
Sector: Business Services
Implemented by: BlueModus
Frequently Asked Questions
Organizations that migrated to Xperience by Kentico saw significant, measurable improvements across engagement and accessibility. The City of Melville achieved a 69.7% increase in file downloads, a 23.5% increase in sessions, and improved WCAG 2.2 compliance from 80% to 92% after launch. TeamLogic IT successfully unified 350+ franchise locations onto a single platform while preserving local content control for each franchisee.
Yes, Xperience by Kentico is built to handle complex multi-location franchise operations at scale. TeamLogic IT runs 350+ locally owned franchise sites on a single centralized platform, with national content flowing automatically to each location while local editors retain the ability to publish and manage their own pages without developer support. The platform also supports live translation into French and Spanish for broader market reach.
Migration to Xperience by Kentico is streamlined through purpose-built tools and experienced implementation partners. WSECU migrated from Ingeniux using the Kentico Migration Toolkit, which automated content migration and eliminated years of accumulated technical debt. KeyPoint Credit Union and TeamLogic IT both upgraded from Kentico Xperience 13 with full redesigns, retaining their content models while gaining modern capabilities like AI chat, structured content, and marketing autonomy.
Yes, Xperience by Kentico includes native AI capabilities through AIRA and the AIRA Agentic Marketing Suite, which are built directly into the platform. National Corporate Housing built an AI-assisted conversational experience powered by Azure OpenAI and Azure Cognitive Search, with custom AI ranking logic managed through the Kentico admin. KeyPoint Credit Union integrated an AI chatbot for real-time member support, and the AIRA Agentic Marketing Suite gives marketing teams specialized AI agents for content strategy, SEO and GEO optimization, campaign management, and customer journey improvements, all without leaving the platform.
You can find the full library of Kentico customer success stories at kentico.com/discover/customer-stories. The page features case studies across industries including banking, government, healthcare, associations, and IT services, showing how organizations of all sizes use Xperience by Kentico to modernize their digital experience. Kentico also recognizes standout websites each month through its Site of the Month program, which you can follow at kentico.com/discover/kentico-awards-winners.
