Brno, CZ & Bedford, NH, April 2nd, 2024— Kentico, a renowned leader in the digital experience platform (DXP) sphere, is thrilled to announce its impressive positioning in the prestigious G2 Grid Report for DXP, Spring 2024. Despite facing a highly competitive market, Kentico has demonstrated remarkable resilience and growth, solidifying its status as a top-tier provider in the DXP domain.
Kentico soars in G2 Spring 2024 DXP rankings
This season's G2 Grid Report showcases Kentico's significant strides in Market Presence, experiencing a notable increase of 5 points, which is reflected in a one-point rise in the overall G2 Score. Remarkably, 99% of users rated Kentico 4 or 5 stars, and an astounding 98% believe it is heading in the right direction, with 93% likely to recommend Kentico. These figures not only highlight Kentico's robust performance but also underscore the trust and satisfaction it garners from its users.
Despite a minor decrease in Satisfaction scores, Kentico's commitment to evolving and improving its offerings remains unwavering. Kentico continues to lead in meeting user requirements (94%), administrative ease (89%), and usage simplicity (90%), all of which are pivotal in the DXP landscape.
In comparison, Kentico's primary competitors, such as Storyblok and Sitefinity, have also shown growth in market presence. However, Kentico's comprehensive suite of features and user-centric approach set it apart, ensuring that it remains a formidable player in the DXP market.
Elevating the digital experience: Kentico's customer-centric triumph
Kentico's position as a leader is further emphasized by its superior Net Promoter Score (NPS) of 81, outperforming Storyblok's 79 and vastly surpassing Acquia's 54 and Sitefinity's 23. This score is a testament to Kentico's ability to foster strong customer loyalty and satisfaction.
In terms of ease of setup, support, and doing business with, Kentico maintains an edge above the average, offering an accessible and supportive experience to its users. Its dedication to customer service is evident in its 92% support score, showcasing the company's relentless pursuit of excellence in customer engagement and assistance.
As the digital experience landscape continues to evolve, Kentico remains committed to delivering cutting-edge solutions that not only meet but exceed customer expectations. With its robust platform Xperience by Kentico, innovative features, and unwavering dedication to user satisfaction, Kentico is poised to maintain its leadership position in the DXP industry.
Xperience by Kentico and the future of DXP
Xperience by Kentico has played a pivotal role in Kentico's success. The product's direction aligns seamlessly with market demands, propelling Kentico to new heights. As a hybrid headless digital experience platform (DXP), Xperience by Kentico offers businesses a faster, more flexible choice, autonomy for marketers, scalability, and a competitive advantage.
Dominik Pinter, CEO of Kentico, commented, "We are truly honored to be recognized as a Leader in the G2 Grid® Report for DXP Spring 2024. This achievement is a direct reflection of our unwavering commitment to providing a versatile digital experience platform that aligns seamlessly with the evolving needs of businesses worldwide. By prioritizing real customer needs through our hybrid headless approach, Xperience by Kentico empowers teams to deliver superior customer experiences across multiple channels with efficiency and innovation."
Kentico Software's Leader position in the G2 Grid® Report for DXP Spring 2024 is a testament to its unwavering dedication to customer satisfaction, innovation, and market leadership. As the digital landscape evolves, Kentico remains at the forefront, delivering exceptional experiences and empowering businesses to thrive.
About Kentico
Kentico is a leader in digital experience platforms, offering with Xperience by Kentico a suite of solutions designed to empower businesses to create, manage, and optimize digital experiences across various channels. With a focus on innovation, user-friendliness, and comprehensive support, Kentico enables organizations to engage effectively with their audiences in today's digital-first world.