The year is ending strong for Kentico, with top scores in the latest G2 Grid® Report. With exceptional results in content management and customer satisfaction, it’s clear that Xperience by Kentico will continue to be a leading platform choice heading into 2026.
We’re breaking down the numbers to explain our results and how we earned our place on the leaderboard. With helpful updates to AIRA for even easier and more comprehensive content management, teams can streamline their workflows, reduce manual effort, and deliver high-quality content across every channel with greater confidence.
Why Xperience by Kentico is a Top Choice This Winter
The latest G2 Winter 2026 report indicates strong customer satisfaction in overall features and in content management. Leading in nearly every category, our steady performance shows that Xperience by Kentico offers essential tools and features that make a difference for marketers.
Our top scores in Customizable Templated Workflows, Asset Management, and Portals & Sites show the effectiveness of Xperience by Kentico’s approach to content management and multichannel marketing.
The ability to swiftly launch pages without coding, easily manage digital assets and transform them across channels, and connect every channel you need with easier multi-channel marketing is invaluable for teams looking to increase their impact with reduced effort.
How Can Marketers Use Xperience by Kentico For Content Management?
Use Content Across Channels
Publish and reuse content everywhere with Xperience by Kentico. AIRA transforms copy and optimizes images for any channel, making it easy to deliver across sites, apps, and emails from one Content Hub. That’s why we scored 91% for Customizable Templated Workflows and Asset Management.
Publish Without Coding
Xperience by Kentico’s low-code Page Builder helps teams move quickly with drag-and-drop widgets and reusable templates. Our 90% score for Ease of Use proves that marketers feel confident launching pages without relying on extensive technical support.
Web Analytics Built-In
Xperience by Kentico gives marketers clear, reliable insight into how their digital experiences perform. Our 90% score for Web Analytics reflects how easily teams can track engagement, and understand user behavior with customer journey mapping to optimize content with confidence. Marketers get the visibility they need to make smarter decisions and continuously improve results.
Easy Personalization and Segmentation
Tailor experiences across web, email, and headless channels with built-in personalization and segmentation. Xperience by Kentico scored 90% for Personalization, delivering the right message to the right audience. With AI recommendations from AIRA highlighting data-backed opportunities; you can take action faster to boost engagement and drive conversions.
Which Platforms Have the Best Customer Satisfaction Scores?
Kentico consistently ranks at the top of the leaderboard not only for its features, but also for customer satisfaction. With high scores for Ease of Admin (90%), Ease of Use (90%), and Ease of Setup (86%), users can count on a smooth experience whether they’ve been with us for years or are just getting started with Xperience by Kentico. Our strongest score in the G2 Winter Report, Right Direction at 96%, guarantees that customers can continue to expect the high-quality features and experience they rely on.
“The Content Hub has opened a world of possibilities. It serves as a convenient and centralized way to store and manage content that can be published across various channels. It has proven to be a very versatile repository with countless practical applications.”
Why is Xperience by Kentico a Good Choice for Business?
Xperience Kentico stands out with exceptionally high user approval, with 98% rating us 4 or 5 stars and 92% saying they would recommend us; a clear reflection of Xperience by Kentico’s reliability. The Winter 2026 G2 report reinforces this strength, confirming our continued position as a Leader in the Digital Experience Platform (DXP) category, as well as the Web Content Management Category.
While many competitors experienced dips in satisfaction or shifting user sentiment, we stayed consistent in both categories, maintaining high scores across both strategic and functional areas.
With a payback period of just 12 months, customers experience a fast return on investment, further demonstrating the value of Xperience by Kentico. A combination of usability, powerful capabilities, and rapid ROI makes Xperience by Kentico a smart choice going into 2026 for organizations looking to achieve more with their platform.
Our G2 reviews say it best
Want to know why customers keep rating us so highly? Check out our in-depth G2 Grid® analysis and see how Kentico can help you grow, too. Download a copy for free!
