Partner Program Specialist: Xperience by Kentico | DXP | Enterprise SaaS Platform Ownership
Kateřina Drábková owns day-to-day operations for Kentico's partner ecosystem, supporting the partners who work with Xperience by Kentico, a SaaS digital experience platform
She came to the role with nearly a decade of experience in enterprise platform ownership and business analysis. At PPG, she spent over seven years progressing from IT Business Analyst to Sr. IT Business Analyst and Planview Systems Lead Administrator, eventually taking full ownership of the Planview SaaS platform across a 2,000+ user global environment. In that role she led major platform upgrades, designed scalable configurations aligned to business processes, delivered Power BI dashboards and KPI reporting, and managed releases and change adoption at scale.
Earlier still, she supported enterprise clients at Aptean as a Business Analyst, translating business and technical requirements into functional solutions. That progression, from hands-on systems administration to full platform ownership, gives her a structured, user-centric lens on workflows, data integrity, and operational efficiency.
At Kentico, Kateřina brings that same discipline to partner operations, while also pushing the team's tooling forward: she builds AI-driven workflows with Claude to streamline recurring processes and creates reusable Claude skills that support reporting, analysis, and documentation. That pairing of process rigor with a willingness to automate and modernize is what shapes how she approaches the partner program's day-to-day operations.
Areas of expertise: Partner program operations, CRM data management, platform ownership, workflow automation, reporting and analytics, systems administration, customer success, Xperience by Kentico, AI-driven process design
Background: Partner Program Specialist, Kentico (2026–Present) | Sr. IT Business Analyst / Planview Platform Owner, PPG (2023–2025) | Sr. IT Business Analyst / Planview Systems Lead Administrator, PPG (2019–2023) | IT Business Analyst / Planview Systems Administrator, PPG (2018–2019) | Business Analyst, Aptean (2016–2018)