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Help us improve Kentico

At Kentico, we strive to develop the best digital experience platform (DXP) that brings customers the most value and makes a positive impact on their business. Sharing your experience and critical perspective helps improve our products. Are you ready to embrace your role? 

JOIN OUR USER RESEARCH PANEL

How does it work

Kentico acknowledged as a Customers’ Choice in Gartner research
  1. Fill in the form and sign up for the Kentico User Research Panel
  2. Soon, you will receive an invitation to a research project
  3. Meet with members of our product and design teams
  4. Enjoy your reward (see the Benefits of participation below)!

What participation usually looks like

There are two main types of research activities you can take part in: 1) interviews and usability testing sessions, and 2) surveys.

 Interviews and usability testing sessions

💻 Fully online – All sessions are conducted online. A stable internet connection, microphone, and webcam are required.

⏱️ Duration – A session typically lasts between 30 and 60 minutes, depending on the complexity of the topic. The exact length is always specified in the invitation.

👥 Who attends – Sessions are usually led by Kentico UX Designers and Researchers. Product Managers may also join, and occasionally engineers participate as well.

🔁 Frequency of participation – How often you participate is entirely up to you. While we aim to build long-term collaborations, even a single session is highly valuable.

📝 Preparation – No preparation is usually required. If any preparation is needed, we will let you know in advance.

💵 Compensation – As a thank-you for your time, you will receive financial compensation after the session. The amount depends on the length and type of the session.

Surveys

📄 Online questionnaire – A short online form with questions focused on a specific topic.

⏱️ Time commitment – Most surveys take up to 3 minutes to complete. Only rarely do they require more than 10 minutes of your time.

🎁 Compensation – Some surveys are financially rewarded; others are not.


Benefits of participation

By participating in our concept and usability testing sessions, you will have the opportunity to be among the first users to see the upcoming features and improvements.

You will talk directly to our product and design teams and share your ideas, struggles, and pain points. It is an opportunity to influence the experience of tens of thousands of Kentico users.

As a token of our appreciation, we offer compensation for each session through a prepaid card or various vouchers.

There are errors in your form.

Frequently asked questions

Yes, you can. We are also accepting people who have experience with content management systems (CMS) and digital experience platforms (DXP) other than Kentico.
We want to include people at all levels, from junior interns to managers to C-level, and across departments (marketing, sales, engineering/development, design, etc.). We welcome freelancers as well as business owners. 
You’re the right person if you create and manage content (content editor, content manager, designer, marketeer, etc.), design and manage digital projects (architect, content strategist, developer, project manager, system administrator), or you are involved in a solution strategy and decision-making (chief information/marketing/executive office, etc.). 
We will always send you an invitation with details of the research project, so you know how long it will take and whether there will be an interview, a testing session, or a questionnaire.  We will also tell you what reward you can get for each session. 
The same as for any online call. All you need is a computer with a reliable internet connection, a microphone, and the ability to share your screen. 
Inform us at improve@kentico.com about your wish to leave the panel, and we will remove you from the database. 
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