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If it can't solve your problem, just ask to speak to a human. A support form will open right here, with your conversation already attached, so you won't have to explain everything twice.

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If you are reporting an issue affecting a production website hosted on Kentico SaaS (for example, a production site outage or malfunction), please enter “Kentico SaaS production issue”. You will then be asked to provide the project code name and a detailed description of the issue to ensure prompt attention by our teams.