Kentico recognized as a Customers’ Choice in Gartner® Peer Insights™ “Voice of the Customer”: DXP

Kentico recognized as a Customers’ Choice in Gartner® Peer Insights™ “Voice of the Customer”: DXP

Oct 17, 2022
Kentico recognized as a Customers’ Choice in Gartner® Peer Insights™ “Voice of the Customer”: DXP

Brno, CZ & Bedford, NH, October 17, 2022 – Kentico, the recognized provider of digital experience platforms, has been named a Customers’ Choice in the Gartner Peer Insights “Voice of the Customer”: Digital Experience Platforms 2022 report. The company considers this recognition to be the result of its long-term commitment to putting satisfied customers at the center of its efforts.  

Gartner Peer Insights research aids decision-makers

Gartner, a company delivering actionable, objective insights to executives and their teams to help them identify and understand market trends in technology. Its free peer review and ratings platform is designed for enterprise software and services decision makers. Reviews go through a strict validation and moderation process in an effort to ensure they are authentic.  

In the 2022 Gartner Peer Insights “Voice of the Customer”: DXP report, Gartner Peer Insights published 818 user reviews.  

“This aggregated peer perspective, along with the individual detailed reviews, is complementary to Gartner expert research and can play a key role in the buying process, as it focuses on direct peer experiences of implementing and operating a solution,” said Gartner.

Kentico has been included for the second consecutive year based on 58 reviews. As of May 2022, the company achieved an overall Score of 4.4 out of 5, and the reviewers’ willingness to recommend the product is at 89%. Kentico has been recognized for the second time in this report as a Customers’ Choice, which we believe means that even more users are willing to recommend the digital experience platform today.  

The research provides a detailed assessment of each vendor through the eyes of the customer and Kentico’s digital experience platform is recognized among the vendors in the market. As of May 2022:

  • 59% 5-star reviews
  • Willingness to Recommend – 89% based on 58 reviews
  • Sales experience – 4.6 (out of 5) based on 48 responses
  • Product capabilities - 4.4 (out of 5) based on 56 responses

“We’re proud of our recognition in this report and want to thank all our customers that contributed a review on Gartner Peer Insights. User feedback is pivotal to our strategy and allows us to innovate and drive products and services forward to positively impact the business results of our partners and customers,” said Dominik Pinter, CEO at Kentico.

Gartner Peer Insights “Voice of the Customer”: DXP

For more detailed information and descriptions of other listed DXP vendors, download the full report.

DOWNLOAD THE REPORT

Disclaimer:  
Gartner, Gartner Peer Insights ‘Voice of the Customer’: Digital Experience Platforms, By Peer Contributors, Published 28 July 2022
 
GARTNER is a registered trademark and service mark, and PEER INSIGHTS are trademark and service mark, of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.  

Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to this content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose.

About Kentico

Kentico is the award-winning digital experience platform that combines content management, digital marketing, and commerce. Available in the cloud or on-premises, Kentico is an easy-to-use solution for modern websites. It provides personalized experiences and integrates seamlessly into any technology stack. Kentico provides advanced capabilities, short time to value, and ease of use, backed by market-leading support and a global network of implementation partners. For more information, visit: www.kentico.com.  

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