One Digital Agency’s Practical Approach to AI for Customer Engagement

One Digital Agency’s Practical Approach to AI for Customer Engagement

Artificial Intelligence (AI) has been slowly creeping into our lives, and is now being used as a major component in creating exceptional customer experiences.

By Jamie Griffiths in Development
·8 min read
2018's Top Tech Buzzwords Unraveled

2018's Top Tech Buzzwords Unraveled

Love it or loathe it, techspeak is an unavoidable aspect of existence in the modern world. But don’t worry, help is at hand—from blockchain to JAMstack, we’ve got your back...

By Tami Iseli in Development
·5 min read
Your Top Considerations Ahead of Digital Transformation

Your Top Considerations Ahead of Digital Transformation

Time moves fast when you’re having fun. And the digital age is having a blast! Both for our benefit and at our expense! Tools you use on a daily basis could be obsolete by morning. When choosing new technology for your company, how do you separate the wheat from the chaff?

By Duncan Hendy and James Panagas in Development
·4 min read
Meet Lucena – a Smart Answer to Your Search

Meet Lucena – a Smart Answer to Your Search

In our digital era, the world is flooded with information. Making it available is one thing, but even if your content is concise and your website has a great structure, how do you make sure people can find what they’re looking for? This is not another blog post about content personalization. This article will give some ideas to those who cannot personalize content on their website.

By Dominika Gallot and Jeroen Furst in Development
·7 min read
3 Surprising Secrets to Digital Agency Success

3 Surprising Secrets to Digital Agency Success

Your vision for a design agency was perfect—eager employees racing to their desks past walls of framed success stories, thank you letters, and certificates, while clients wave fistfulls of money and pound on the door.

By Duncan Hendy in Development
·5 min read
Unlocking the Chatbot Inside Your CMS – Part 2

Unlocking the Chatbot Inside Your CMS – Part 2

As technology evolves and the content landscape becomes more crowded, users are gravitating toward chatbots as the next form of search and personalized customer service. Recognizing this is no passing trend, businesses across all industries are jumping to meet these expectations.

By Cruce Saunders in Development
·11 min read
Unlocking the Chatbot Inside Your CMS

Unlocking the Chatbot Inside Your CMS

No more content silos! Delivering content for new interactive channels starts with the CMS we already maintain.

By Cruce Saunders in Development
·6 min read
Virtual Insanity – Where Does Reality End?

Virtual Insanity – Where Does Reality End?

A few years after the boom in mobiles and tablets, we have stepped into an era of smart wearables. It's 2017, and we are standing in front of another huge technology milestone.

By Michal Kadak in Development
·6 min read
Kicking and Screaming – When Your Clients Won’t Move to the Cloud – Part 1

Kicking and Screaming – When Your Clients Won’t Move to the Cloud – Part 1

Every parent has endured the wrath of a stubborn child forced to do something they don’t want to do. Sure, go ahead. Try and get them to eat those vegetables when there’s a plate of cookies on the table. Much like those miniature mules, digital agencies often have encountered a client that, for whatever reason, will not move to the cloud. But why? 

By Bryan Soltis in Development
·5 min read
Digital Agency Success? I’d Like a Slice of That Pie!

Digital Agency Success? I’d Like a Slice of That Pie!

Playing catch up can be a dangerous business. So how can you give yourself the competitive edge? And what does success mean, anyway?

By Duncan Hendy in Development
·5 min read
Plan Like a Boss

Plan Like a Boss

How long does it take to plan the next sprint? I'm talking about the particular meeting where all members of a team agree what they should be doing in the next two weeks.

By Michal Kadak in Development
·2 min read
Story Points Generator? Oh for the Love of God, No!

Story Points Generator? Oh for the Love of God, No!

Grooming, the famous story points generator, the place you go to with a humongous list of stories and return with accurate story points for each of them. That sentence is wrong on so many levels that it could hardly get worse. Now it's time for tactics. Grooming is your primary weapon of choice. Lock and load.

By Michal Kadak in Development
·6 min read
Agile, Scrum, and Some Other Swear Words

Agile, Scrum, and Some Other Swear Words

“Use Scrum,” they say. “It gives you speed, quality control, and results.” But is it a beneficial methodology or, in fact, more like mythology? Let’s get to the bottom of this suite of trendy buzz words.

By Michal Kadak in Development
·5 min read
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