Do healthcare providers offer sufficient mobile health applications to connect with their patients? According to a global survey from Kentico Software, there may not be enough capabilities among medical facilities when it comes to patient portals, secure messaging, and general mobile health technology. At least half of survey takers issued a C rating with regard to the use of mobile health applications to communicate with healthcare professionals.
The Kentico Patient Attitudes Toward Healthcare on the Web Survey shows that about one-third of survey respondents said that it was complicated and often difficult to access or navigate medical-based websites via mobile devices and 43 percent stated that they only use desktops when looking at health-related sites. Also, the majority of users prefer to communicate with their primary physicians via mobile texting, but only 19 percent are offered this opportunity through their healthcare providers.