Gartner’s Apply Digital Humanism to Customer Experience Design Report 2015 delves into the world of digital humanism, how it is changing the way we communicate, and how the midsize company can keep up in a world of expensive, complex, and sophisticated tools.
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“Digital humanism offers a philosophy of system design that can dramatically improve the digital facets of an organization’s customer experience strategy.”
Source: Gartner Inc., Apply Digital Humanism to Customer Experience Design, Brian Prentice, 12 May 2015