Turn2us helps people in the UK, who are in financial need, to gain access to welfare benefits, charitable grants, and other financial help, whether online, by phone, or face-to-face through their partner organizations. Their new website reaches increasingly more visitors—since its launch visitors have increased by 61%.
Over the past six years, the online channel has grown in importance. As a key part of this channel, the website provides the central hub for the organization, providing access not just to information, but tools to allow the public to assess their needs. The development team leveraged many of the default Kentico Web Parts and features of the CMS to deliver an enhanced new mobile-responsive user experience and rich content to the audience more quickly, for instance, content is related within the site to permit guides and recommendations to the visitor. Custom web parts were developed to ensure that navigational requirements were fully met.