Zaneta Styblova

Zaneta Styblova

As Creative Writer, I work on content both for kentico.com and kontent.ai. I am a bookworm and language enthusiast who never stops learning.

How Do Digital Touchpoints Influence Your Customer’s Journey?

How Do Digital Touchpoints Influence Your Customer’s Journey?

Making and sustaining a good first impression has always been important when it comes to growing your customer base. However, with adopting new digital channels, such as smart device apps, social media profiles, and chatbots, it might be quite a challenge to pin down how consumers nowadays interact with brands.

By Zaneta Styblova in Marketing
·4 min read
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