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Support that Really Helps

Responsiveness and promptness aren’t the only thing that makes our support amazing and outstanding. What makes our technical support work are our support engineers. They like to go an extra mile and therefore the greatest challenge for them is to accomplish what others say you can‘t do. Your satisfaction is their reward. Let's find the way!

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Juraj Ondrus
Customer Care Manager

Contact Support 24/7

+1-866-328-8998 (U.S.)
+61-1800-764-561 (Australia)
+420-511-180-800 (International)
E-mail: support@kentico.com
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What Our Clients Say

Standard Support 24/7

Unlimited 24/7 phone and e-mail support is available for every client with a valid maintenance contract. Evaluators get 10 free support tickets!

Bug Fixing Policy

We fix bugs within 7 business days!

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Premium Support

Support option for clients with mission critical projects who need response time guaranteed by a Service Level Agreement.

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Consulting

Get help with complex issues, architectural guidance, code reviews or performance optimization.

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Useful Resources

82%
of tickets

were answered within 24 hours over the past 12 months

"Our partnership with Kentico is invaluable as it directly relates to BizStream’s growth. Kentico’s EMS platform is a differentiator in the market. It allowed us to continue to expand our services into ecommerce, marketing automation, and custom systems integration. The partner program also merges their top notch technical product support with a dedicated sales associate. Having direct access for licensing, upgrade, and maintenance renewal questions is totally relied on so we can keep our business moving and our customers happy."
Brian McKeiver, Co-Owner and Kentico MVP,
bizstream, USA, Michigan