License Policy and Agreements

Overview

License Agreements

1 Website License

1 Website License allows you to use Kentico CMS for one live website. The website may have one main domain and any number of additional domain aliases that point to the same content as the main domain.

Different language versions of the same website that are created using the built-in multi-lingual support are all considered as the same website.

If you run websites with different content on sub-domains of the main domain, such as store.mydomain.com, these websites are considered as a new website and require an additional license.

If you run a mobile version of your site within the same Kentico CMS website (within the same content tree) as your main site, 1 website license covers both the main site and the mobile site.

If you run multiple sites with different design and/or purpose in a single Kentico CMS website, each of these sites still needs 1 website license.

The license is limited to 1 server. For licensing in web farms, in the cloud and on virtual servers please read the relevant paragraphs below.

1 Server License for 10 Sites

1 Server License for 10 Sites allows you to run 10 websites on a single physical server for a single organization and entities controlled by this organization by at least 50%. The server doesn't have to be your property - it can be a shared, virtual or rented dedicated server or it can be a single cloud instance.

1 Server License for Unlimited Sites

1 Server License for Unlimited Sites allows you to run any number of websites on a single physical server for a single organization and entities controlled by this organization by at least 50%. The server doesn't have to be your property - it can be a shared, virtual or rented dedicated server or it can be a single cloud instance.

Virtual Servers

If you use multiple virtual servers on a single physical server for the purpose of separation of environments for security or configuration reasons (e.g. running public website, intranet and extranet in three virtual machines on a single physical server), these virtual servers are still considered as a single physical server for the purposes of licensing.

If you use multiple virtual servers on a single physical server for the purpose of higher availability or scalability, each of your virtual servers is considered as one physical server for the purposes of licensing and you need to purchase an appropriate number of licenses similarly to cloud and web farm licensing.

Cloud Licensing

Multiple cloud instances are considered as multiple physical servers in a web farm for the purposes of Kentico CMS licensing.

Learn more

Source Code

There are two levels of source code:

  • Source code of the web project and of the administration interface - this source code is provided with all licenses.
  • Full source code of all libraries and controls - this source code is provided only as a part of the licenses with Source Code.

The full source code is not necessary for common use of the product - you can create flexible dynamic websites without modifying the full source code. It's intended for users who need to make advanced modifications to the core CMS libraries.

Maintenance

When you purchase any Kentico CMS license you get the maintenance for 1 year included. After the first year, you can renew the maintenance or keep using the license without maintenance. The maintenance covers:

  • free technical support during the maintenance period
  • free major upgrades (6.0, 7.0, etc.) released during the maintenance period

Learn more

Upgrades

Major upgrades (6.0, 7.0, etc.) are provided free of charge only to the customers who own a license with a valid maintenance.

Learn more

24x7 Global Support

Free technical support is provided:

  • to users who evaluate Kentico CMS during their evaluation period
  • to users who have valid Kentico CMS maintenance

Technical support is provided by e-mail and phone. All questions are usually answered within one business day.

MVC Development

The Kentico development model for ASP.NET MVC application relies on the Web Farms functionality. To use web farms in your Kentico instance, you need to acquire another server license for each additional server in the web farm. Without an appropriate license key, certain Kentico services (for example Smart Search) cannot work properly because the data is not synchronized.
You only need to purchase a license for the MVC application. The additional license for the Kentico administration and one extra web farm server is provided for free. To obtain the additional license, contact our sales department.

Web Farms

If you run Kentico CMS or EMS on several servers in a web farm, you need to purchase another server license for each additional server in the web farm. The maintenance contracts for these servers will be bound to your main license, so regardless of when you purchase the additional license, its maintenance becomes renewable on the same date as the main license.

Similarly, the maintenance renewal date for an additional web farm license for Kentico EMS is bound to the maintenance renewal of the main site.

No User Licenses

There are no per-user fees.

Development, Staging and QA License at No Extra Fee

There's no per-developer fee. Once you own some Kentico CMS license, you are entitled to install it on any number of development, staging and QA computers that are not used for displaying content to the website audience.

Fail-over Servers

If you run a fail-over server that is being synchronized with the production server in real time using the Kentico CMS web farm server synchronization mechanism ("active-active" model), it requires an additional license, just like any other web farm server.

If you run a fail-over server that is not used to serve content and that is being synchronized with the production server using some custom periodic synchronization such as copying database and files from production to the fail-over server ("active-passive" model) no additional license is required for such fail-over server.

License Transfers

You can transfer the license to a third party - e.g. to your client. You can transfer only the whole license, not its part. If you want to transfer a license, please contact our sales team.

Sublicenses

You cannot provide any kind of sublicenses to any third party. What it means: If you buy e.g. a server license, you cannot provide part of the license (1 website license) to the client. If your client wants to have their own license, they can either buy their own license from us or you can transfer your license to them (see above), but you can transfer only the whole license, not its parts.

It also means that:

  • you cannot buy a server license and host Kentico CMS using this license for other companies if you do not control them by at least 50%.
  • we do not provide direct technical support to the end clients of web development companies unless they own a Kentico CMS license with a valid maintenance - without their own license, they need to ask the web development company for support.

Free Edition

Kentico CMS Free Edition allows you to build commercial or personal sites at no cost. You get a license that never expires. No hidden fees. See the feature matrix to learn the restrictions of the free license. You are required to place the Powered by Kentico CMS logo or a visible link "Powered by Kentico CMS for ASP.NET" pointing to http://www.kentico.com in the footer of every page managed by Kentico CMS. The logo and link must be of readable size and colors. There's no technical support for the Free Edition, but you can use our Forums to get help from the community.

Maintenance

When you purchase any Kentico CMS license you get the maintenance for 1 year included. After the first year, you can renew the maintenance or keep using the license without maintenance. The maintenance period starts from the date when your last maintenance period expired.

The maintenance covers:

  • free technical support during the maintenance period
  • free major upgrades (6.0, 7.0, etc.) released during the maintenance period

See the maintenance renewal prices.

Maintenance Renewal Process and Late Renewals

The customers receive a notification of expiration 2 months ahead, 1 month ahead and at the time of expiration. Then, they have 30 days to renew their maintenance. After then, the maintenance renewal costs 50% more. The example below illustrates the process:


Maintenance-timeline.gif

Upgrades

Upgrades to a New Version

Major upgrades (8.0, 9.0, etc.) are provided free of charge only to the customers who own a license with a valid maintenance. The other clients need to purchase major upgrades.

Minor upgrades (8.5, 9.5, etc.) are provided free of charge to all customers who are authorized to use the related major version (8.0, 9.0).

Upgrades to a Higher License or Edition

If you need to upgrade a single license to a higher license (e.g. to the Server License, Ultimate License or to Kentico EMS) it's possible to purchase the upgrade at any time and we will provide you with credit based on your initial purchase.

For example a client that has just purchased in the last two months will receive a 100% credit equal to the value of their purchase towards the new license that they are upgrading to. A client in the first 12 months will receive 75% of the value of their license as a credit, after 12 months they will receive a 50% credit, and after 4 years a 25% credit towards a new purchase. Please note that the client needs to have valid maintenance for their license.

Below, you can find an example of customer who purchases Kentico CMS 1 Website Base License for $3,499 on June 1, 2012:

Upgrade-timeline.gif

The customer later decides to upgrade to Kentico CMS 1 Website Ultimate License ($7,499). Depending on the time when she decides to upgrade, she will pay the following amount for the upgrade:
 

Date Credit Upgrade Price
1 month after purchase 100% x $3,499 = $3,499 $7,499 - $3,499 = $4,000
6 months after purchase 75% x $3,499 = $2,624.25 $7,499 - $2,624.25 = $4,874.75
2 years after purchase 50% x $3,499 = $1,749.50 $7,499 - $1,749.50 = $5,749.50
5 years after purchase 25% x $3,499 = $874.75 $7,499 - $874.75 = $6,624.25

Contact Us for More Details and a Quote

If you wish to upgrade your older version of Kentico CMS to the latest version or you need to upgrade some of your licenses with the valid maintenance to a higher license please contact us at sales@kentico.com.

Cloud Licensing

If you're using Kentico CMS/EMS in a cloud, such as Windows Azure, Amazon EC2 or Rackspace Cloud, you need to purchase a Kentico CMS/EMS license for every instance in the cloud. In the cloud environments, an instance is considered as an equivalent of server, no matter how many physical servers are involved.

Guarantees

Money Back Guarantee

We provide 30-day money back no questions asked guarantee. If you're not satisfied with our product, send a message to refund@kentico.com.

The money back guarantee applies only to Kentico CMS website licenses without source code.

License Transfer

License Transfer

You can transfer the license to a third party - e.g. to your client. You can transfer only the whole license, not its part. If you wish to transfer your license, please contact our sales team.

Sublicenses

You cannot provide any kind of sublicenses to any third party. What it means: If you buy e.g. a server license, you cannot provide part of the license (1 web site license) to the client. If your client wants to have her own license, they can either buy their own license from us or you can transfer your license to them (see above), but you can transfer only the whole license, not its parts.

It also means that:

  • you cannot buy a server license and host Kentico CMS using this license for other companies if you do not control them by at least 50%.
  • we do not provide direct technical support to the end clients of web development companies unless they own a Kentico CMS license with a valid maintenance - without their own license, they need to ask the web development company for support.

Resellers

Kentico CMS can be purchased through the following resellers:

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