Kentico CMS for ASP.NET

Support that Really Helps

Responsiveness and promptness aren’t the only thing that makes our support amazing and outstanding. What makes our technical support work are our support engineers. They like to go an extra mile and therefore the greatest challenge for them is to accomplish what others say you can‘t do. Your satisfaction is their reward. Let's find the way!

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Juraj Ondrus
Customer Care Manager

Contact Support 24/7

+1-866-328-8998 (U.S.)
+61-1800-764-561 (Australia)
+420-511-180-800 (International)
E-mail: support@kentico.com

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What Our Clients Say

Standard Support 24/7

Unlimited 24/7 phone and e-mail support is available for every client with a valid maintenance contract. Evaluators get 10 free support tickets!

Bug Fixing Policy

We fix bugs within 7 business days!

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Premium Support

Support option for clients with mission critical projects who need response time guaranteed by a Service Level Agreement.

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Consulting

Get help with complex issues, architectural guidance, code reviews or performance optimization.

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Useful Resources

87%
of tickets

were answered within 24 hours over the past 12 months

"At West Virginia University’s Health Sciences Center, we were looking to move our several hundred websites from an out-dated and limiting FTP/Dreamweaver web operation to a much more comprehensive and dynamic Content Management System solution. We reviewed numerous CMS’s, including all the major .NET players, and Kentico’s CMS was by far the best. We ran each CMS option against numerous tests and long lists of requirements, and Kentico completely out-shone all the others. After our research, we couldn’t even recommend any of the other CMS’s to our review committee as actual viable options in competition to Kentico. Of all the tech companies I have worked with over the years, Kentico’s support team is definitely the best! They are the fastest, most responsive, most patient and most thorough. As we have begun moving sites over to the CMS, we have had numerous support questions, and Kentico Support has answered them all, never tiring from our barrage of detailed technical and implementation questions. No software is perfect, and over the past few months, we have found a few bugs – Kentico’s team has fixed them all, quickly, and released the hotfixes just days later. We also have had a number of enhancement ideas for the software, based on our usage and needs, and the Kentico team has thoughtfully considered each one and is planning to incorporate a number of the ideas in future releases. We couldn’t be more pleased with Kentico! Thank you guys for an awesome product and the support that backs it up and makes it work!"
John Moss, Manager of Web Services,
West Virginia University Health Sciences Center, USA, West Virginia