Integrate forums into your website and enable visitors to participate in discussions, share their opinions, give you feedback or get help from other users. Starting active conversations is an essential step for building a healthy and expanding on-line community. On-line forums also create an environment for peer-to-peer help and knowledge sharing which lowers the number of support calls.
Kentico CMS provides all the typical features expected from a contemporary forum solution, including:
You can either pre-define a forum and display it somewhere on your website or utilize "ad-hoc" forums bound to a specific document. Ad-hoc forums are generated automatically when visitors post the first comment and usually allow users to give their opinion about an article, ask questions about a product etc.
You can moderate forums, move threads or split posts into new threads directly from the live website.
Forum users may leverage certain features to help keep track of forum content:
You can configure Kentico CMS to use friendly URL addresses when navigating through forums and their threads. A friendly URL format can improve the user experience when browsing forums and also brings benefits when it comes to search engine optimization.