Can I run Kentico CMS in a cloud?
Yes, if you run Kentico CMS in a cloud (such as Mosso).
1 Cloud Hosting License for 1 Web Site with allows you to run a single web site at a single cloud hosting provider.
1 Cloud Hosting License for Unlimited Web Sites allows you to run any number of web sites at a single cloud hosting provider.
Technically, Kentico CMS 4.0+ supports Mosso cloud hosting. If you plan to use any other cloud hosting service, please contact our support (
support@kentico.com) first.
Can I use Kentico CMS Free Edition for commercial projects?
Yes, you can use the Free Edition for any number of commercial or personal web sites. It’s completely free.
Does the Free Edition expire?
No, the Free Edition never expires (unlike the 30-day trial version).
Is it possible to move our web sites from our cloud hosting provider to a new one?
If your own 1 Cloud Hosting License for Unlimited Web Sites and you need to migrate your web sites from your current cloud hosting provider to another one you have to migrate all web sites running under your license to a new cloud hosting provider or purchase 1 Cloud Hosting License for your web sites running at a new cloud hosting provider.
If you own 1 Cloud Hosting License for 1 Web Site you can migrate this license to a new cloud hosting provider at any time.
What are the requirements for using Kentico CMS Free Edition?
With Kentico CMS Free Edition, you can build web sites at no costs, but you have to place
Powered by Kentico CMS logo in the footer of every page on your web site. The Free Edition, however, has some limitations – please see
Feature Matrix for details.
Can I buy a server license and host Kentico CMS?
1 Server License for Unlimited Sites or 10 Sites allows you to run any number of web sites on a single physical server for a single organization and entities controlled by this organization by at least 50%.
Do you have any performance report?
We are currently working on one. You can see several high-load web sites
here.
How does Kentico CMS handle large web sites and large number of visitors?
Kentico CMS was designed for high-load web sites. It support several caching options, including full-page caching that serves web pages from the memory without contacting the database. It also supports web farms for scale-out deployments. You can find some large web sites
here.
Do you have any customer who uses Kentico CMS for high-load web sites?
Yes, we have. You can find some of them following:
Could you please provide me with some marketing materials, training manual or case studies on particular topics?
If you would like some inspiration on how Kentico CMS can be used for different types of projects, you can take a look at our
Showcase page where you can see many examples of websites built with Kentico for different purposes, e.g. Ecommerce, Educational, Government, Health, and many others...
Please feel free to contact us at
sales@kentico.com if you would like to use our marketing materials, specific comparisons.
How many SQL Server licenses do I need for my multicore processor?
SQL Server license considers the number of physical sockets/CPUs, regardless of the number of cores on the processor. You can find more informations
here.
I would like to put your logo on our web site. Is it possible?
Yes it is possible, you can find Kentico logos and graphics on our web site
here.
What technical support do you provide? What are the support hours that you cover?
We provide technical support by phone and email. You can find all contacts and the support hours
here.
Can I request a personal demo to see how to work with particular Kentico CMS features?
Yes, you can register for a personal demo with one of our technical consultants
here.
How do I receive the license after the purchase? Can I generate my own license keys for testing/staging/development environment?
When your payment is processed, you will receive a confirmation e-mail from our payment processor Share-It. The serial numbers are delivered as soon as we receive the confirmation from our payment processor. This usually takes less than one business day in case of credit card payments, 5 business days in case of wire transfer.
In order to use your serial numbers for generating license keys, you need to register and sign in to Kentico Client Area at http://www.kentico.com/Support/ClientArea.aspx.
If you have a Web Site License serial number, you are free to generate a single license key for your web site domain name .If you need any additional license keys for development/testing/staging machines or for additional domain names that point to the same web site, please send a request to support@kentico.com.
If you have a Server License, you can use your serial number to generate any number of license keys for your web sites running on the server. You can also use this serial number to generate license keys for your development/testing/staging machines.
Could you generate me a trial license key for my own testing domain? Can you extend my trial key?
If you need any specific trial key for testing on your own domain, please send us email to
support@kentico.com and we will be happy to help you.
The trial period can be extended by up to 30 days, if you need more time to evaluate the product.
Do you have any references/ experiences from your users about Kentico CMS?
Yes, you can find testimonials of our clients on the web. Please go
here.
Could you add www.domain.com to my partner profile, please?
If you want to add your web site created with Kentico CMS into your Partner Profile, just send us a message to
partners@kentico.com with the requested domain names and web address and we will be happy to place the link into your profile. Or you can report them via our Partner Portal.
When is the next release planned? What will be included?
You can find information about next Kentico CMS releases in our Roadmap
here.
What is the maintenance and what happens when my maintenance expires?
The maintenance covers:
- Unlimited free technical support during your maintenance period (by e-mail and phone).
- All major (5.0, 6.0, etc.) upgrades released during your maintenance period.
When your maintenance expires, you can keep using the product, but you will lose the above listed maintenance benefits.
You can find the maintenance prices
here.
What are the system requirements for Kentico CMS?
You can find the system requirements
here.
Can I upgrade only for the price difference?
If you need to upgrade a single license to a higher (server) license or to a higher (enterprise or social networking) edition, it's possible to purchase the upgrade at any time later, without any extra fee, only for the price difference!
You can purchase the upgrade here.
If you want to make an upgrade that is not listed in the options on this web page, please send us a message to sales@kentico.com.
Can I re-brand the solution?
Yes, you can rebrand Kentico CMS. When you purchase any Kentico CMS license you will get the source code of the administration interface.
What is the source code? What changes am I able to do without the source code?
There are two levels of source code:
- Source code of the web project and of the administration interface - this source code is provided with all licenses.
- Full source code of all libraries and controls - this source code is provided only as a part of the the licenses with Source Code.
The full source code is not necessary for common use of the product - you can create flexible dynamic web sites without modifying the full source code. The system is highly flexible by design and it's not necessary to modify the source code for most web sites. However, if you want to be able to modify or enhance the CMS engine core, you may need the source code license. It also allows you to make changes or add features in the CMS engine that we do no plan to implement.
How can I purchase the license with Source Code?
When you
want to purchase the license with Source Code, please send us an email to
sales@kentico.com and we will provide you with further purchase instructions.
How can I buy your products?
You can find all payment methods
here.
What are the differences between web site, server and cloud licenses?
1 Web Site License
1 Web Site License allows you to run one live web site. The web site can have one main domain and any number of additional domain aliases that point to the same content as the main domain.
Different language versions of the same web site that are created using the built-in multi-language support are all considered as the same web site.
If you run web sites with different content on sub-domains of the main domain, such as extranet.mydomain.com, these web sites are considered as a new web site and require additional license.
If you run multiple sites with different design in a single Kentico CMS web site, each of these sites still needs 1 web site license.
The license is limited to 1 physical server.
1 Server License for 10 Sites
1 Server License for 10 Sites allows you to run 10 web sites on a single physical server for a single organization and entities controlled by this organization by at least 50%. The server needn't be your property - it can be a shared, virtual or rented dedicated server.
1 Server License for Unlimited Sites
1 Server License for Unlimited Sites allows you to run any number of web sites on a single physical server for a single organization and entities controlled by this organization by at least 50%. The server needn't be your property - it can be a shared, virtual or rented dedicated server.
1 Web Site License for Cloud
1 Web Site License for Cloud allows you to run one live web site at a single cloud hosting provider and 1 year of free upgrades and technical support.
The web site can have one main domain and any number of additional domain aliases that point to the same content as the main domain.
Different language versions of the same web site that are created using the built-in multi-language support are all considered as the same web site.
If you run web sites with different content on sub-domains of the main domain, such as extranet.mydomain.com, these web sites are considered as a new web site and require additional license.
If you run multiple sites with different design in a single Kentico CMS web site, each of these sites still needs 1 cloud hosting license.
10 Web Sites License for Cloud
10 Web Sites License for Cloud allows you to run 10 web sites at a single cloud hosting provider for a single organization and entities controlled by this organization by at least 50%. .
If you need to migrate your web sites from your current cloud hosting provider to another one you have to migrate all web sites running under your license to a new cloud hosting provider or purchase 1 Cloud Hosting License for your web sites running at a new cloud hosting provider.
Unlimited Sites License for Cloud
Unlimited Sites License for Cloud allows you to run any number of web sites at a single cloud hosting provider for a single organization and entities controlled by this organization by at least 50%.
If you need to migrate your web sites from your current cloud hosting provider to another one you have to migrate all web sites running under your license to a new cloud hosting provider or purchase 1 Cloud Hosting License for your web sites running at a new cloud hosting provider.
What is the difference between the licenses and packages?
You can compare the editions
here.
Can I upgrade to a higher edition/license later?
Yes, you can upgrade to a higher edition/license at any time later, only for the price difference. If you're interested in this option, please contact our Sales department (
sales@kentico.com).
Do I need a license for development/testing/staging machine?
Once you purchase any Kentico CMS license, we will generate any number of license keys for your development/testing/staging domains for you without any additional fee.
Does the license expire after the first year?
No, actually, you can keep using the license as long as you want. If you do not renew the maintenance after the first year, you will only loose the maintenance benefits (technical support and new major versions (4.0, 5.0, etc.). You will keep getting free upgrades to your version (e.g. 4.1, 4.2, 4.3, etc.).
My site uses several domains. Do I have to pay for all of them?
If you run a web site that uses one main domain and several domain aliases that point to the same content, you need only 1 Web Site License. However, if you use several domains that point to a different content, you need to have an appropriate number of web site licenses.
What is the advantage of having the source code license?
The system is highly flexible by design and it's not necessary to modify the source code for most web sites. However, if you want to be able to modify or enhance the CMS engine core, you may need the source code license. It also allows you to make changes or add features in the CMS engine that we do no plan to implement.