My site uses several domains. Do I have to pay for all of them?
If you run a web site that uses one main domain and several domain aliases that point to the same content, you need only 1 Web Site License. However, if you use several domains that point to a different content, you need to have an appropriate number of web site licenses.
What is the advantage of having the source code license?
The system is highly flexible by design and it's not necessary to modify the source code for most web sites. However, if you want to be able to modify or enhance the CMS engine core, you may need the source code license. It also allows you to make changes or add features in the CMS engine that we do no plan to implement.
Do I need a license for development/testing/staging machine?
Once you purchase any Kentico CMS license, we will generate any number of license keys for your development/testing/staging domains for you without any additional fee.
Does the license expire after the first year?
No, actually, you can keep using the license as long as you want. If you do not renew the subscription after the first year, you will only loose the subscription benefits (technical support and new major versions (3.0, 4.0, etc.). You will keep getting free upgrades to your version (e.g. 2.1, 2.2, 2.3, etc.).
Can I upgrade to a higher edition later?
Yes, you can upgrade to a higher edition (Professional or Enterprise) at any time later, only for the price difference. If you're interested in this option, please contact our Sales department (
sales@kentico.com).
What is the difference between the editions?
You can compare the editions
here.
What are the differences between web site/server/unlimited licenses?
1 Web Site License
1 Web Site License allows you to run one live web site. The web site can have one main domain and any number of additional domain aliases that point to the same content as the main domain.
Different language versions of the same web site that are created using the built-in multi-language support are all considered as the same web site.
If you run web sites with different content on sub-domains of the main domain, such as extranet.mydomain.com, these web sites are considered as a new web site and require additional license.
Once you purchase any Kentico CMS license, we will generate any number of license keys for your development/testing/staging domains for you without any additional fee.
The license is limited to 1 physical server.
1 Server License
1 Server License allows you to run any number of web sites on a single physical server. The server needn't be your property - it can be a shared, virtual or rented dedicated server.
1 Server License with Source Code
1 Server License with Source Code is the same as 1 Server License, but it's also delivered with full source code. You can modify and recompile the code and use it in the production environment.
1 Unlimited License with Source Code
1 Unlimited License with Source Code allows the licensee to create any number of web sites and run them on any number of servers. The web sites can be developed solely by the organization that purchased the license. The licensee cannot provide the product to other parties without implementing the web site as a part of custom development services.
How can I buy your products?
You can find all payment methods
here.
How can I purchase the licenses with Source Code?
When you
want to purchase 1 Server License Enterprise Edition with Source Code or 1 Unlimited License Enterprise Edition with Source Code, please send us an email to
sales@kentico.com and we will provide you with further purchase instructions.
What is the source code? What changes am I able to do without the source code?
There are two levels of source code:
- Source code of the web project and of the administration interface - this source code is provided with all licenses.
- Full source code of all libraries and controls - this source code is provided only as a part of the 1 Server License with Source Code and 1 Unlimited License with Source Code.
The full source code is not necessary for common use of the product - you can create flexible dynamic web sites without modifying the full source code. The system is highly flexible by design and it's not necessary to modify the source code for most web sites. However, if you want to be able to modify or enhance the CMS engine core, you may need the source code license. It also allows you to make changes or add features in the CMS engine that we do no plan to implement.
Can I re-brand the solution?
Yes, you can rebrand Kentico CMS. When you purchase any Kentico CMS license you will get the source code of the administration interface.
Can I upgrade only for the price difference?
If you need to upgrade a single license to a higher (server) license or to a higher (professional or enterprise) edition, it's possible to purchase the upgrade at any time later, without any extra fee, only for the price difference!
You can purchase the upgrade here.
If you want to make an upgrade that is not listed in the options on this web page, please send us a message to sales@kentico.com.
What are the system requirements for Kentico CMS?
You can find the system requirements
here.
What is the subscription and what happens when my subscription expires?
The Subscription covers:
- Unlimited free technical support during your subscription period (by e-mail and phone).
- All major (3.0, 4.0, etc.) upgrades released during your subscription period.
When your subscription expires, you can keep using the product, but you will lose the above listed subscription benefits.
You can find the subscription prices
here.
When is the next release planned? What will be included?
You can find information about next Kentico CMS releases in our Roadmap
here.
Do you offer any discounts?
Yes, you can find the discounts
here.
Could you add www.domain.com to my partner profile, please?
If you want to add your web site created with Kentico CMS into your Partner Profile, just send us a message to
partners@kentico.com with the requested domain names and web address and we will be happy to place the link into your profile.
Do you have any references/ experiences from your users about Kentico CMS?
Yes, you can find testimonials of our clients on the web. Please go
here.
Could you generate me a trial license key for my own testing domain? Can you extend my trial key?
If you need any specific trial key for testing on your own domain, please send us email to
support@kentico.com and we will be happy to help you.
The trial period can be extended by up to 30 days, if you need more time to evaluate the product.
How do I receive the license after the purchase? Can I generate my own license keys for testing/staging/development environment?
When your payment is processed, you will receive a confirmation e-mail from our payment processor Share-It. The serial numbers are delivered as soon as we receive the confirmation from our payment processor. This usually takes less than one business day in case of credit card payments, 5 business days in case of wire transfer.
In order to use your serial numbers for generating license keys, you need to register and sign in to Kentico Client Area at http://www.kentico.com/Support/ClientArea.aspx.
If you have a Web Site License serial number, you are free to generate a single license key for your web site domain name .If you need any additional license keys for development/testing/staging machines or for additional domain names that point to the same web site, please send a request to support@kentico.com.
If you have a Server License, you can use your serial number to generate any number of license keys for your web sites running on the server. You can also use this serial number to generate license keys for your development/testing/staging machines.
If you have an Unlimited License, you can use your serial number to generate any number of license keys for any number of web sites created by your organization. You can also use this serial number to generate license keys for your development/testing/staging machines.
Can I request a personal demo to see how to work with particular Kentico CMS features?
Yes, you can register for a personal demo with one of our technical consultants
here.
What technical support do you provide? What are the support hours that you cover?
We provide technical support by phone and email. You can find all contacts and the support hours
here.
I would like to put your logo on our web site. Is it possible?
Yes it is possible, you can find Kentico logos and graphics on our web site
here.
Could you please provide me with some marketing materials, training manual or case studies on particular topics?
If you would like some inspiration on how Kentico CMS can be used for different types of projects, you can take a look at our
Showcase page where you can see many examples of websites built with Kentico for different purposes, e.g. Ecommerce, Educational, Government, Health, and many others...
Please feel free to contact us at
sales@kentico.com if you would like to use our marketing materials, specific comparisons.
Do you have any customer who uses Kentico CMS for high-load web sites?
Yes, we have. You can find some of them following:
How does Kentico CMS handle large web sites and large number of visitors?
Kentico CMS was designed for high-load web sites. It support several caching options, including full-page caching that serves web pages from the memory without contacting the database. It also supports web farms for scale-out deployments. You can find some large web sites
here.
Do you have any performance report?
We are currently working on one. You can see several high-load web sites
here.